Wednesday, April 13, 2011

About Small Business Information: Simple Secret to Excellent Customer Service

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From Alyssa Gregory, your Guide to Small Business Information
Today, we explore a simple customer service secret. Then, it's time to vote in our poll on email inboxes (did you vote last week?). Finally, we explore micro businesses & business growth.

The Simple Secret to Excellent Customer Service
There are a lot of things that small business owners can do to provide their customers with excellent customer service, but one simple action tops the list in almost every situation. Can you guess what the one simple secret to excellent customer service is? Click for the secret.

Poll: How Many Emails Are In Your Inbox?
There are many different ways to use email, other than communicating. You can use your inbox as a task list, as a reminder system, or even as a catchall for everything you think is important. And the number of messages in your inbox can tell a lot about how you use email as a small business tool. Right now, how many email messages do you have sitting in your inbox? Click to vote.

Micro vs. Small Business
Micro businesses are small businesses that have few employees, typically under 10, and although it's not the rule, micro business owners may also be sole proprietors. There are also a number of other trends that identify micro businesses. Is your business a micro business? Click for the infographic.

Are You Ready to Grow Your Business?
Many successful small business owners have at least one thing in common -- the ability to see the big picture and envision what their success will look like tomorrow. Here are some of the activities successful small business owners complete to place their focus on the future and keep moving forward. Read more.

 


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This newsletter is written by:
Alyssa Gregory
Small Business Information Guide
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